Founded in 1979 and purchased in 1984 by Tom Demers, MSI Investigations is a licensed, bonded, and insured agency offering clients a broad range of specialized investigative and security services. Comprised of three divisions: INFORMATION SERVICES, INVESTIGATIVE SERVICES, and SECURITY SERVICES, MSI directs its operations throughout Vermont and New Hampshire, from corporate offices in West Lebanon, New Hampshire.
Always in the forefront of developing new, more cost-effective ways of gathering information and conducting investigations, MSI handles ASSET LOCATION & COLLATERAL RECOVERY; BACKGROUND PROFILES; CORPORATE INTEGRITY & LOSS PREVENTION; CRIMINAL ACTIVITY; INSURANCE FRAUD; MISSING PERSONS; AND PERSONAL & EXECUTIVE PROTECTION. MSI IDENTIFIES, LOCATES AND INTERVIEWS WITNESSES IN CIVIL & CRIMINAL CASES; PROVIDES COVERT VIDEO & PHOTOGRAPHIC SURVEILLANCE; AND CONDUCTS RESEARCH OF PUBLIC & PRIVATE RECORDS, ONLINE SERVICES, AND DATABASES.
Providing professional information, investigative and security services, MSI clients include LAW FIRMS, INSURANCE COMPANIES, FINANCIAL INSTITUTIONS, WORLDWIDE CORPORATIONS, PUBLIC AND PRIVATE ORGANIZATIONS AND DISCERNING INDIVIDUALS. The backgrounds of our investigative and security professionals include local, county, state and federal law enforcement; education and government service; and private security.
According to Tom Demers, president of MSI Investigations . . .
"We are constantly looking at ways we can improve our investigative work product. Hiring competent, proven professionals with specific skills is one way of doing that. I select my staff based on how their background complements our overall expertise. We invest in state-of-the-art technology and computer software to keep current with available databases, the Internet, and related services."
"Working with clients, we begin with thorough assessments and substantive consultation. What clients need and receive with our firm are practical, cost-effective ways of gathering information; clear, concise and objective investigative work product; and security services that protect the client's interests while enhancing appearance and stature."
MSI is regionally focused yet poised worldwide, maintaining professional liaisons with investigative agencies throughout New England, the United States and worldwide. Membership in national organizations allows MSI the ability to pursue leads and obtain information that traverses jurisdictional and geographic boundaries.